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Website accessibility

Online accessibility is about making the information available on our website as accessible to as many people as possible, whatever their needs.

This accessibility statement applies to only. This website is run by Derbyshire County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

We know some parts of this website are not fully accessible:

  • some Word and PDF documents are not accessible to screen reader software
  • you cannot modify the line height or spacing of text
  • you cannot change colours, contrast levels and fonts using functionality on our website
  • some of our videos may not have captions or may rely on auto-generated captions which may not be completely accurate

Feedback and contact information

If you need information on this website in a different format like large print, easy read, audio recording, British Sign Language or braille please contact us. We'll consider your request and get back to you as soon as possible.

To make changes to colours, contrast levels and font you can change your browser settings, install a browser extension in Google Chrome or use third-party software.

We also have a range of useful information on the Derbyshire County Council website including how to translate our websitesour website standards and information on equality and diversity.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Derbyshire County Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications)(No.2) Accessibility Regulations 2018.


This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content types listed below are non-accessible for the following reasons:

  • some Word and PDF documents are not accessible to screen reader software
  • some of our videos are not captioned, or may rely on auto-generated captions and may not be completely accurate

Disproportionate burden

We do not believe there is any content on this site for which we need to claim a disproportionate burden.

Content that's not within scope of the accessibility regulations

The Derbyshire Music Education Hub website is required to be fully accessible by September 2020. 


Some of our videos lack captions and do not meet accessibility standards. The accessibility regulations do not require us to add captions to videos produced before 23 September 2020 if they're not essential to providing our services. Any new videos we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

External links

This website links to third-party, external websites or services that may not be fully accessible.

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2019 if they're not essential to providing our services. 

How we tested this website

We tested this website in the following ways:

  • WCAG 2.1 compliance using a third-party automated service (scanned every 5 days and reviewed regularly)
  • regular testing using a suite of browser-based accessibility reporting tools
  • colour contrast checkers were used during the design phase

What we're doing to improve accessibility

We are undertaking a comprehensive review of all Derbyshire County Council websites and services to test, identify and fix accessibility issues.